Business Agility
Location independent voice services for hot deskers, home workers and people on the move, with built in business continuity
Reduce costs
Flexible working reduces office overheads, traveling costs and even benefits the environment. Companies are discovering that home working especially improves staff retention, reduces recruitment and training costs, and keeps other staff overheads to a minimum. SmartNumbers provides the business class voice services from the network and requires no new equipment – ensuring a fast time to benefit. The service is available on BT OneBill for clarity and control over billing.
Improve collaboration
Subscribe to SmartNumbers for flexible working and you open up a new world of collaboration. Virtual teams can collaborate across the country and across the world with greater efficiency than is possible using traditional communications services. Powerful real-time presence and unified communications services can also break down old barriers between staff, suppliers and customers.
Ensure compliance with new legislation
Whether it’s for compliance with the 2003 Employment Act, or to achieve corporate policy around work/life balance, organisations are rapidly adopting home working and other flexible working practices to reduce costs and increase loyalty.
Service management and reporting
SmartNumbers service users can manage and fine tune the service from any location and without the need for any special equipment. Service reporting is provided to each user through online monitoring screens and to managers through comprehensive management information (MI) reports.
SmartNumbers solutions include:
- Business Agility/Flexible Working
- Business Continuity
- Virtual Contact Centres
- Enterprise Voicemail
- Relationship Managers
- Virtual Branch Switchboards
Case study
Find out how BT implemented Flexible Working to reduce costs and improve customer focus.
Contact us to find out more
To learn more about SmartNumbers call us on: 020 3162 3130 , fill in the contact form or view our Partner sites.
