BT cuts building costs by £330m per year

London, England. June 2005

BT has demonstrated its continued commitment to improving customer service and business efficiency by upgrading and implementing SmartNumbers to a total of 13,500 of its employees. With each permanent desk space removed, saving an average of £6,000 per year, organisations are keen to find a way of implementing flexible working.

Central to this is the need to ensure staff are contactable wherever they are, whatever they are doing. SmartNumbers is targeted at employees working from home or hot desking and allows people to work wherever they are, throughout the world.

These systems form part of the Workstyle 2000 programme. "This demonstrates that BT is practicing what it preaches" said Tim Thomas. The programme was targeted to reduce building costs over 6 years by £330m per annum by introducing flexible working practices such as hot desking and home working. One product critical to the programme is SmartNumbers.

A white-paper on Flexible Working featuring a case-study of BT can be downloaded here.

About BT

BT is one of the world's leading providers of communications solutions serving customers in Europe, the Americas and Asia Pacific. Its principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. BT consists principally of three lines of business:

• BT Retail, providing a comprehensive range of communications and related services to more than 20m UK consumers and businesses.
• BT Wholesale, providing network services and solutions within the UK to more than 600 fixed and mobile operators and service providers including the provision of broadband and private circuits.
• BT Global Services, providing networked IT services to meet the needs of multi-site organisations globally. BT Global Services operates in more than 130 countries and also offers international carrier services.