News
SmartNumbers announce Version 11.08
London, England. January 2005
SmartNumbers today released Version 11.08 of the SmartNumbers service, the hosted-platform for advanced on-demand telephony solutions. Amongst the products new features, 11.08 includes:
- Improved billing flexibility
- Outbound class of service
- Significant Contact-Centre Improvements, including statistics, queue management and enhanced ACD logic
- Enhancements for Mobile phone users
- Provisioning API extensions
- System Infrastructure improvements
“11.08 marks an important upgrade both for SmartNumbers On-Site customers and our On-Demand platform,” said Suresh Rasakulasuriar, VP Engineering at SmartNumbers. “This release provides even greater resilience and platform scalability, and demonstrates that we listen carefully to the needs of our customers involve them closely in the product management and development process.”
About SmartNumbers
SmartNumbers help large organisations transform voice services into a strategic business weapon that can flex according to business needs, introducing new levels of agility and reliability, especially in a crisis. SmartNumbers ensure board policies such as flexible working, home working, duty of care, compliance, business continuity and office reorganisations can be implemented quickly and reliably across the organisation.