News & Press Releases
2005 Archive
October
Regus launch 'Connect' and 'Switch' powered by SmartNumbers, heralding new era in communication services to Virtual Office customers.
Regus has today announced the availability of its new 'Connect' and 'Switch' communications services for its Virtual Office customers, powered by SmartNumbers. Connect and Switch herald a new era in telephony services to support the virtual office worker, enabling web-based setup and call management for teams operating from offices, home or remote locations.
SmartNumbers to present at European launch of Salesforce Service & Support 2.0
SmartNumbers is pleased to announce that it has been asked to present at the European launch of Salesforce Service and Support 2.0 in London on October 18th. This event is being held at the Four Seasons Hotel in London's Park Lane from 9am - 3pm, and forms part of a global programme of initiatives to launch the brand new version 2.0 of what was previously known as Supportforce.
September
Charity gets homeless on the phone. New service to put homeless people back in touch.
London's leading homeless charity, St Mungo's, and Tech4all, a London-based charity that uses technology to alleviate poverty, launch a new service called VoiceMail4All that will give homeless people their own voicemail telephone number. Having a private telephone number at which people can leave messages 24 hours a day will allow homeless people to find jobs, stay in touch with family and friends, be contactable by resettlement workers or look for accommodation.
August
WPP Group go live with SmartNumbers Business Continuity
SmartNumbers is pleased to announce that Mediaedge:cia, part of the WPP Group, has successfully gone live with the SmartNumbers Business Continuity solution. Mediaedge:cia are one of the largest communication planning and implementation businesses in the world, with 199 offices in 79 countries, 4,000 staff and more than $15bn in billings.
SmartNumbers welcomes new Director of Marketing Communications
SmartNumbers is pleased to announce that James Gardiner has joined the company as Director of Marketing Communications. James comes to SmartNumbers with several significant accomplishments under his belt.
July
Microsoft UK adopts flexible working practices with SmartNumbers
SmartNumbers is pleased to announce the Microsoft is now fully live and operational with SmartNumbers for Flexible Working. Flexible working is embedded in the culture at Microsoft UK. In a company whose products are all about mobility, sharing and collaboration, it seems appropriate the working practices and culture operate on the same principles.
June
BT cuts building costs by £330m per year
BT has demonstrated its continued commitment to improving customer service and business efficiency by upgrading and implementing SmartNumbers to a total of 13,500 of its employees. With each permanent desk space removed, saving an average of £6,000 per year, organisations are keen to find a way of implementing flexible working.
May
Regus extends Flexible Working to Virtual Office customers - a major expansion of the SmartNumbers partnership to support 50,000 virtual office users.
Regus UK Ltd today announced a major expansion of its partnership with SmartNumbers, providing enhanced telephony and flexible-working services to Regus Virtual Office customers. Under the terms of this 3 year agreement, Regus will use SmartNumbers as its core platform for a new range of advanced telephony services for their Regus Virtual Office (RVO) customers.
April
SmartNumbers strengthens management team with new Vice President of Sales
SmartNumbers, the leader provider of advanced business telephone on demand has today announced that James Foley has joined the company in the position as Vice President of Sales.
March
Allied Irish Bank Group complete country-wide rollout of SmartNumbers
Allied Irish Bank Group (AIB Group) today announced the completion of a country-wide deployment of SmartNumbers for Premier Customer Care across 42 branches in the Republic of Ireland and Northern Ireland, both through it's AIB and First Trust Bank divisions.
Pirelli drives IT Support Communication to a single point with BT SmartNumbers
Pirelli is a world leader and innovator in the key markets of tyres, energy and telecom cabling. The company's UK IT support team, based at Pirelli UK Tyres headquarters in Burton on Trent, serves this office, two Pirelli tyre manufacturing sites and 65 Central Tyre retail tyre depots across the UK.
February
SmartNumbers releases Salesforce SmartNumbers - On-Demand telephony services for Salesforce.com and Supportforce customers
SmartNumbers today released Salesforce SmartNumbers, the platform of on-demand telephony services for users of both Salesforce.com' Sales Force Automation (SFA) solution and SupportForce, their award-winning solution for contact-centre management.
January
SmartNumbers announce Version 11.08
SmartNumbers today released Version 11.08 of the SmartNumbers server, the hosted-platform for advanced on-demand telephony solutions.