Business Link to deploy SmartNumbers for Business Continuity

London, England. March 2004

Business Link Wessex have formed a 'Business Protection Team' and implemented an emergency service, using SmartNumbers, which provides a single emergency number that staff call in the event of any crisis. A call to the emergency number will connect to the first available Business Protection Team member - wherever they are - who will have full knowledge of all events, actions and contacts for any given incident.

SmartNumbers can also be utilised to provide announcement services to customers, to broadcast information to staff - by voicemail or SMS - or even to route incoming calls to staff according to skill sets or by the callers' location. With SmartNumbers, Business Link Wessex can ensure all their employees are provided with the best advice and information available in the event of an emergency.

About Business Link

Business Link is the national business advice service, operating in 45 locations across England. Whether you're starting a new company or hoping to expand a long-term venture; whether you're a sole trader or a firm of 250 employees, Business Link can provide straightforward information for all your business needs. Business Link is provided by the Small Business Service, an agency of the UK Government.