News & Press Releases
2004 Archive
December
SmartNumbers achieve ISO 9001:2000 TickIT accreditation for total quality management
SmartNumbers, the leader in Advanced Business Telephony On-Demand is proud to announce that today it has received certification to the ISO 9001:2000 quality assurance model.
November
BT Featurenet extends portfolio of advanced telephony solutions with BT SmartNumbers
BT FeatureNet and SmartNumbers today announced a partnership to deliver the complete suite BT SmartNumbers solutions on the FeatureNet network.
October
BT Contact Central to embed SmartNumbers to power cost and service metrics with full-function multimedia CRM solution On Demand
BT Contact Central OnDemand and SmartNumbers today announced a major OEM partnership for the integration and distribution of BT SmartNumbers as an integrated component of BT Contact Central OnDemand.
September
BT Business to fulfil 'My Customer Promises' for enhanced customer care with BT SmartNumbers
SmartNumbers today announced that BT Business has selected BT SmartNumbers as their platform on which to deliver Promise 2 of their "My Customer Promises" commitment.
August
UK's largest home-working contact-centre adopts SmartNumbers Virtual Contact Centre solution
Vertical Group - the largest home-worker contact-centre network in the UK, today announced their deployment of the SmartNumbers Virtual Contact-Centre Solution. The solution will initially be deployed for over 400 home-based agents serving their customers in the travel sector, but will shortly be available to customers across all sectors.
July
Major High-Street Bank selects SmartNumbers Flexible Working solution as standard for new HQ operations
SmartNumbers are pleased to announce that a major high-street bank has selected SmartNumbers Flexible Working solution as their standard for flexible working across their new headquarters building in Canary Wharf.
June
COLT Telecom and SmartNumbers announce partnership to provide Europe-wide advanced business telephony solutions On Demand.
SmartNumbers, a leading provider of advance business communications, today announced a partnership with COLT Telecom to extend the sale and support of SmartNumbers advanced business telephony solutions across Europe.
May
SmartNumbers extends leadership in Advanced Business Telephony On Demand with announcement of several important customer wins
SmartNumbers are pleased to announce a number of important additions to its growing customer list, and further endorsement of its portfolio of advanced business telephony solutions on demand.
April
Regus extends advanced flexible working and hot-desking solution to clients through partnership with SmartNumbers
In a major partnership with SmartNumbers, Regus is pleased to announce the immediate availability of Regus SmartNumbers, the very latest in advanced business telephony solutions for their thousands of corporate clients.
March
Business Link to deploy SmartNumbers for Business Continuity and Business Continuity
Business Link Wessex have formed a 'Business Protection Team' and implemented an emergency service, using SmartNumbers, which provides a single emergency number that staff call in the event of any crisis.
February
BT Wholesale announces partnership to provide wholesale distribution of SmartNumbers to major European telcos.
BT Wholesale today announced the launch of SmartNumbers, a business-class white label offering which allows telecommunications companies and service providers to supply its business customers with 'virtual phone numbers' - telephone numbers, voicemail and Automatic Call Distribution (ACD) services not linked to any physical location.
January
ITNet announces partnership to resell SmartNumbers and extend service offerings around SmartNumbers solutions
ITNET today signed an agreement to co-operate with SmartNumber's network delivered service on demand - SmartNumbers.