Strategic Voice Services
Large organisations use SmartNumbers to transform voice services into a strategic business weapon that can flex according to business needs, introducing new levels of agility and reliability, especially in a crisis. SmartNumbers ensure board policies such as flexible working, duty of care, compliance, business continuity and office reorganisations can be implemented quickly and reliably across the organisation.
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Drive Business Agility
SmartNumbers provides new flexibility for business managers to make more efficient use of offices and people. Spreading calls across counsellors, specialists and agents, in the office, at home and abroad, cuts costs and improves service. SmartNumbers empowers business managers to monitor customer service levels across the country and across the world.
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Assure Voice Continuity
SmartNumbers protects your revenue and your reputation with real voice continuity. From fire and floods to bombs and bugs, even if your offices have been evacuated, customers get the same familiar voice, business as usual, wherever your staff are.
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Simplify Convergence
SmartNumbers simplifies and de-risks the introduction of next generation VoIP networks. Users enjoy the same familiar service before, during and after the introduction of a new corporate network – reducing the time to benefit, reducing training overhead, reducing risk and reducing costs.
Read moreLatest News and Press Releases
- April 2008
BT is on the shortlist for two accolades in a prestigious annual awards scheme organised by the bi-monthly Continuity Insurance and Risk (CIR) journal. - February 2008
BT launches 'Voice Continuity' solutions supplied by Teamphone - October 2007
Smart Move for ISIS Equity Partners - August 2007
BT SmartNumbers helps the Climate - July 2007
BT SmartNumbers service supports the FANY, London's emergency volunteers - July 2007
The Ministry of Defence case study is now available. Click here for more details on how the MOD is maximising the benefits provided by flexible working to ensure effective individual communications and teamwork using DFTS SmartNumbers. - May 2007
Andrew Bale, Teamphone's COO explains why voice continuity is vital to any disaster response - February 2007
Teamphone appoints new Chief Operations Officer - January 2007
Seamless Voice Continuity for employee assistance organisation ICAS

