SmartNumbers is a highly trusted service provider of next generation voice services that provide businesses with strategic competitive advantage. Unlike other voice services, SmartNumbers deliver enterprise class functionality with public network class scalability and resilience. The services are 'on demand' across any combination of network; land line, mobile or VoIP and guarantee consistent services across the country and across the world, in the office, on the move, at home and in a crisis.

Large organisations use SmartNumbers to transform voice services into a strategic business weapon that can flex according to business needs, introducing new levels of agility and reliability, especially in a crisis. SmartNumbers ensure board policies such as flexible working, home working, duty of care, compliance, business continuity and office reorganisations can be implemented quickly and reliably across the organisation

And resellers adopt SmartNumbers as a strategic portfolio service to win high quality reliable revenue. The services are co-branded with suppliers of business technology such as telecoms operators, system integrators and other trusted suppliers of business services. BT SmartNumbers and DFTS SmartNumbers are prime examples.

SmartNumbers has a strong history of leadership in computer controlled telephony and voice messaging for the enterprise. Manufacturers Siemens, Avaya, Ericsson, Nortel as well as operators BT, France Telecom and Deutsche Telekom all deployed the company's technology internally or re-sold to to their enterprise customers. For example in 1998 the company was of the very first to provide 'unified communications' software with 'real time presence'